Seattle · Sandpoint

Erik Kjell

'Kj' is pronounced 'ch'
Every inevitability begins with a belief — that you see something before everyone else.

Design engineer

Getting people to click is about timing, not nagging. True for humans. True for technology.
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Amazon.com

To improve retention for the world’s most popular subscription service, I led an engineering team that built an internal analytics platform for a team of Amazon economists.

We built a tool that uniquely surfaced global behavioral data to inform research that was presented to the executive team. While the project specifics are under NDA, the project was renewed four times and contributed meaningfully to Prime retention gains at global scale.

NLP
Big Data
Analytics
Dior.com

To increase conversion for Dior.com, I led a UX audit of the global checkout experience and delivered a 2024 A/B testing roadmap focused on three KPIs: reducing cart abandonment, increasing average order value, and accelerating transaction time.

We dissected every user path with a heuristic lens, surfaced friction points, sized the revenue at risk, and translated insights into high-impact prototypes tailored for executive buy-in and engineering clarity.

Month 1: multiple hypotheses validated, greater than 10x ROI, resulting in millions of annual revenue.

UX
UI
Prototyping
Flowers.com

To deepen engagement with high-value customers for 1-800-Flowers.com, Inc. (yes, you read that name right), I led the design and development of a new iOS app: Celebrations — The easy way to make someone's day.

While the full vision of the product is under NDA, the Celebrations iOS app is at the link above.

With thoughtful gestures anyone can send for free, Celebrations makes it feel like you’re right there. It also surfaces personalized gift ideas by revealing things you never knew—even from the people you’ve known forever.

Product
Design
Engineering
My team is at capacity — but for the right opportunity, I’ll scale up.

Company Builder

Customer first. Product next. Scale if it works.
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Playmark

As a kid, I watched Seahawks games in the Kingdome. Years later, I watched that same stadium implode from a rooftop—standing next to Eddie Vedder, coffee in one hand, cigarette in the other. Years later, I learned the Nordstrom family once owned the team—which came full circle when Dan Nordstrom seed-funded my first startup, Playmark, alongside George Aposporos, Amazon’s first VP of BD. George had the relationships, vision, and strategy. I had a product plan and the engineering team to execute. Together, we started with one paying customer and built a platform we could sell to every major sports league looking for a way to manage licensing rights and royalty payments.

In 2012, we launched the first online royalty platform for managing likeness rights in commercial products—starting with all 1,800 NFL players across all 32 teams.

The Playmark platform transformed how the NFL Players Association licensed digital likenesses to brands like EA and Topps. We automated royalty collection and payment, putting 8% of sales directly into players’ pockets—often amounting to 6-7 figures of additional annual income.

Licensing approval times dropped from six months to six weeks. One licensing manager could now do the work of ten. CFOs loved it.

But the efficiency that made Playmark powerful also threatened internal fiefdoms—slowing enterprise adoption and stalling sales. Distribution lesson learned. We sold the technology rights to the NFLPA and returned capital to investors. A clean, hard-earned exit.

Co-founder
CPO
Seed
2014
Sold
3-10X ROI
UX Audit
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Tomorrow

There should be a word like “adulting” for parenting your parents. When I stepped into that role, I tried to help mine set up a will, trust, and medical directives. I pointed them to online templates or suggested hiring an elder lawyer. My parents didn’t trust the forms—they felt confusing and worried they'd make a mistake. And my parents thought lawyers would be too expensive, which is one of many reasons they hadn't done it yet. So I did it all for them with some guidance from my attorney. That’s when I realized: preparing for the future was worth it for people with wealth, but broken for everyone else.

In 2016, a former colleague and I co-founded Tomorrow to make estate planning simple and accessible for the 99%—people who’d never hire a lawyer, never get around to it, and never want to leave a burden behind.

We built a network of 100+ attorneys across all 50 states to make it fully legal—then used illustrations, animation, and storytelling to make it fully human.

The Tomorrow app helped 1 million people plan for the future by making choices clear and leaving the document until the end—when all the decisions were done. Questions presented adapted programmatically to each family’s unique structure and local laws—no templates, no jargon. In under 10 minutes, you'd get an email with ready-to-sign PDFs that have held up in court.

It wasn’t just beautiful—it worked. Year-over-year growth hit 216%, and users left reviews like:

“Easy peasy. Makes doing adult things easy and fun. If this didn’t exist, I likely would not ever have a will.” – Stacie

In 2022, on our path to Series B, Tomorrow was acquired by digital insurer Ethos. The product is now fully integrated and drives higher LTV by offering estate plans alongside term-life policies. Click the link above to see it.

Co-founder
CPO
Series A
2022
Acquired
22 weeks
V1.0
Now, I'm building something that could change the way 1 billion people think.

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Seed investor

Make enough bets, and the wins cover the losses. The math works.
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Coinbase

In 2012, I invested in Coinbase's seed round because I felt managing cryptocurrency was far too complex but that a centralized platform could help make it more appealing to mainstream users.

Angel
Seed
IPO
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Instacart

In 2012, I invested in Instacart's seed round because I believed mobile made the timing right for online grocery shopping that WebVan attempted to finally work. And since I ordered from Kosmo.com back in the day, I thought Webvan + Kosmo = Instacart, FTW.

Angel
Seed
IPO
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Substack

In 2022, I invested in Substack mostly because my wife loves it so much. I love how it helps independent writers build an audience and earn a living. Plus it makes all the monthly Substacks we subscribe to, feel free in a way.

Angel
Series B
Everything inevitable was once invisible.

venutre Parnter

I build things worth funding. I fund things worth building.
Beginner

For under $1M, we'll engineer a sustainable $100M+ businesses, designed to earn you $3 in revenue for every $1 you spend acquiring customers. Partners who want full-team velocity but are on a limited budget can cut the total cost by 50% in exchange for twice the amount in future equity. Visit the website for a transparent pricing calculator, tailored to startups and enterprise partners.

Venture Studio
#1 on Product Hunt
22 weeks
V1.0
Clue Capital

Since 2012, I've made pre-seed or seed investments in dozens of promising companies based in Seattle, San Francisco, New York, and Austin. If you have a recommendation, I'd love to know who the founders are, see the product, and hear why they think it could be an enduring business.

Family Office
3-10X ROI
UX Audit

Software

I've designed 2 financial operating systems. 1 is for founders, 1 is for everyone.
Clock

Some equity decisions make you wish you could go back in time. Ask any founder who has sold a company; many would make different decisions in retrospect. Since we can't change the past, I created a way to time travel forward so you can see how capitalization decisions play out in possible future scenarios.

Clock manages the supply of equity to show the point-in-time price for all stakeholders—from pre-seed to IPO. Since it's too much to learn all at once, Clock unveils everything that's relevant when the time is right, so you can learn as you go and avoid costly mistakes.

Creator
Capitalization
3-10X ROI
UX Audit
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Coming Soon

Making money is exciting; yet it's too easy to spend more than you make—a slippery slope that often ends in a disaster of debt, high interest, and poor credit. The advice to "live below your means" is a challenge at every income level. Most people fail at it.

Why? Because banking apps are money-centric when they should be people-centric. If the apps we use to manage money instead helped us manage ourselves, money would manage itself.

Creator
Banking
22 weeks
V1.0

UI+UX

My two most recent apps are Highnote and Move Money. If you need a mobile-first solution, I can help.
Highnote

To help hospitals reduce turnover from job frustration and isolation, I designed the Highnote app to give nurses, doctors, and administrators a way to give and get remote team support. With Highnote, medical professionals can put one hand in their pocket and reach specialty groups distributed across hospitals anywhere in the world. Within months of launching the new mobile app, Highnote closed HCA—the largest health system in America.

Healthcare
Collaboration
3-10X ROI
UX Audit
MoveMoney

To make international remittance easier, faster, and more affordable, I led the UI+UX and the front-end development team for MoveMoney.com — the first SMS-first mobile wallet to tokenize fiat currencies with a US-regulated stablecoin protocol built on the blockchain. Now, wage workers in the US can send smaller amounts of money more often to their families in Mexico for 50% less than PayPal®.

Blockchain
Stablecoins
22 weeks
V1.0

3 Openings

Our team works from Seattle, Sandpoint, Brazil, New York, Barcelona. You could be anywhere.
iOS Engineer

We're looking for an iOS Engineer who thrives on doing more with less—bringing focused, impactful work within a handful of dedicated time blocks over a 4-day work week (M-Th).

Here's how we operate: only one 30-minute meeting per day, after that, flexible, ad-hoc collaboration. You’ll join a team of self-starters who don't need to be managed, are paid weekly, and work on green field products. If this sounds like the perfect role, let’s connect.

Swift
SwiftUI
Email
Include GitHub
A.I. Engineer

We're looking for an AI Engineer to help bring powerful, intuitive AI features to life in a mobile app that is currently in development.

You’ll work closely with our team to design and implement models that make our product more helpful to users and more valueable to the business. If you’re excited about using LLMs to push the boundaries of what's possible, we'll pay you to learn on the job as we build.

APIs
LLMs
Email
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Risk Officer

We're looking for a Risk Officer to co-create a culture of ethical integrity and risk mitigation, ensuring our company and the products we make build trust and meet federal, state, and country-specific regulatory requirements.

In this role, you’ll develop and enforce policies, review and provide product feedback, conduct internal audits, and log reports. If you have a keen eye for detail and experience navigating complex compliance landscapes, reach out.

Governance
Compliance
Email
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Mistakes

These are my 2 biggest investment / startup blunders:
Webflow

When Webflow emerged, I had a gut feeling that it might be the future. I was invited to invest in the company's seed round within a window of time and took every minute of it to do due diligence. I invested. Unfortunately, my wire was returned because the round was oversubscribed and quick commitments were prioritized. Big miss. Retro: Even if I think I'm on-time, if I'm the last one to arrive at a party I may miss the toast.

Retro
Lesson learned
22 weeks
V1.0
Twitter

To help brands understand they 'why' behind their NPS score, I designed the semantic search engine, Earlybirdy. Just weeks after launching our V1.0, Twitter unexpectedly increased the firehose price 10x to $25,000 a month. This made the COGS of my startup cost-prohibitive. I had to walk away from a significant investment from a super angel and shut it down. Retro: Don't build a business that is solely dependent on another company's data for viability.

Retro
Lesson learned
3-10X ROI
UX Audit